Dec 18, 2025

India,

4:48 PM

Dec 18, 2025

India,

4:48 PM

Dec 18, 2025

India,

4:48 PM

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

CARA | Streamlining the Adoption Ecosystem in India

Bridging the gap between prospective parents and adoptive children in India.

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

CARA | Streamlining the Adoption Ecosystem in India

Bridging the gap between prospective parents and adoptive children in India.

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

CARA | Streamlining the Adoption Ecosystem in India

Bridging the gap between prospective parents and adoptive children in India.

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

Problems Faced:

Key Challenges

Key Challenges

There are millions of such children in India who are still waiting for their forever homes, held back at Child care institutions instead.

Why Child Adoption?

1 out of 200 children in CCI make it to the legally adoptable pool.

The project was a 1 month’s scope of work, with each phase striving for pursuit of reaching desired goals.

Team: Sharvaree Grampurohit | Pranjal Chavan | Jaspreet Bhatoye


Let’s get to desk research

Child care institutions (CCI) are temporary homes for children without parental care, awaiting adoption by suitable families.

Below is the hierarchy of adoption agencies in India


Gaps Found

❌ No ongoing checks in place to determine whether a child should continue to be institutionalized
❌ No evaluation of child adoption process to help higher authorities make informed decisions
❌ Children stay institutionalized, facing significant physical, emotional and psychological risks
❌ No way for parents to keep a track of their adoption stage and manage their documents.


Our Target Groups

  1. Individuals or families seeking to adopt a child
    To find adoptable children, track adoption process, communicate with authorities.


  2. CCI (child care institutions/ SAA (specialized adoption agencies)
    To find adoptable children, track adoption process, communicate with authorities.

Stakeholder Mapping


We visited 6 CCI agencies across Mumbai, india.

These were the major goals and frustrations faced by them:

Solutions Provided:

Key Improvements:

Key Improvements:

Mid-Fi Designs | CCI & SAA

USABILITY TESTING RESULTS


Designing the High-Fidelity Solution

FOR CCI ADMIN | Covers the agency overview & detailed information for every child


FOR SAA ADMIN | Designed for PAP and Child information + Post Adoption Process


Ground-level Challenges faced throughout the process

  • Long waiting hours due to manual processes and repeated follow-ups

  • Non-disclosure or delayed sharing of critical adoption information

  • Dependency on physical files and in-person visits for updates


Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023

Work Done For:

Central Adoption Resource Authority (CARA) | Concept Design

Services:

Website & Experience redesign

Industry:

Social Impact / Public Welfare

Year:

2023